Reward Policy

EXCHANGE RATES

The value of is determined by an exchange rate of both currency spent on products to , and an exchange rate of earned to currency for spending on future purchases.

REDEEM

You can redeem your at checkout. If you have accumulated enough to redeem them you will have the option of using as one of the payment methods. The option to use , as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable can be used in conjunction with other payment methods such as credit cards, gift cards and more.

MINIMUMS AND MAXIMUMS

may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your until you accrue a minimum number of , at which they will become available for redemption. may also be capped at the maximum value of which can be accrued. If this option is selected you will need to redeem your accrued before you are able to earn more .

MANAGE YOUR

You have the ability to view and manage your through your Customer Account. From your account you will be able to view your total (and currency equivalent), minimum needed to redeem, whether you have reached the maximum limit and a cumulative history of acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding , including expiration notifications.

EXPIRATION

can be set to expire. Points will expire in the order form which they were first earned.

Note:
  • Points can be used as store credit in our system only. Redeeming to cash is not allowed.
  • You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose , as well as point expiration notifications. This option is found in the section of the My Account area.

Terms & Conditions

The Eagle Leather Points program (“Program”) is designed to help you get the most out of your membership. We reward you for doing the things you already do: shop on eagleleather.com.au (the “Site”), refer friends to the Program, and send us feedback on your purchases. Best of all, the points you earn can be used to purchase more products! The following Rewards terms and conditions (these “Rewards Terms and Conditions”) contain important information regarding the Program. Please read the following Rewards Terms and Conditions carefully. These Rewards Terms and Conditions are a binding agreement between you and Eagle Leather and will govern your participation in any and all Program offers. Participation in the Program constitutes your agreement to the Site Terms and Conditions, and the Site Privacy Policy, which are incorporated herein. Being eligible for the Program entitles members (“Members”) to take advantage of certain Program rewards (“Rewards”) that may change from time to time and, which may be made available for limited times, all as determined by Eagle Leather in its sole discretion. Eagle Leather reserves the right to modify these Rewards Terms and Conditions at any time, without notice to you, so it is important to check the Rewards Terms and Conditions periodically. Participation in the Program and/or redemption of Rewards is considered acceptance of these Rewards Terms and Conditions and any modified terms included therein. Eagle Leather may, in its sole and absolute discretion, cancel, change, suspend or modify any aspect of the Program and/or any Program Reward at any time, including the availability of any Program Reward, without notice.

Program Period
This Program will continue until terminated, suspended, modified, or converted to another rewards program by Eagle Leather (the "Program Period").

Eligibility
To become a Member of the Program, you must be 18 years of age or older. To enrol in Program, you simply need to have registered for a Eagle Leather account at https://www.eagleleather.com.au/customer/account/create/. You must be logged in to your account to earn Points in the Program.

Eagle Leather reserves the right to suspend, terminate, revalue or modify, without liability, or notice to Members, all or part of the Points’ value structure and offers and any merchandise or service. Eagle Leather reserves the right to adjudicate all Points discrepancies in its sole discretion, and the Members agree to abide with any such adjudication. You can check your Eagle Leather Points balance on your account page.


Refunds & Returns
Any items received as a result of Points redemption may only be exchanged for a refund of the applicable Points redeemed for such item (not cash or credit). Purchases made with Points will ship in the normal course of business. Points earned via credit card transaction purchases on the Site will be rescinded in the event that such purchase is returned for a refund.

Eagle Leather Points Expiration
Points will expire one year from the date they were first earned. If Member does not redeem Points within this time frame, Member forfeits all such Points. Your Account page lists your Rewards Points balance history, which displays the dates your points were earned.

Reward Conditions
Rewards may be taxable, depending on the value of the item and the federal, state, and local tax laws applicable to Member. Members are solely responsible for reporting such items on their tax returns and paying any associated tax liability. Members may not assign or transfer any Rewards. Eagle Leather makes no warranty in any respect as to any Rewards, merchandise or service available within the Program.

Termination
Eagle Leather may, in its sole and absolute discretion, cancel, change, suspend, or modify any aspect of the Program and/or any Reward at any time, including the availability of any Reward, without notice. Eagle Leather may, in its sole and absolute discretion, terminate or suspend any Member’s participation in the Program for breach of these Rewards Terms and Conditions, or for taking any actions that are inconsistent with the intent of these Terms and Conditions. Eagle Leather reserves the right at its sole discretion to prohibit any Member from participating in any aspect of the Program if Eagle Leather deems or suspects that such Member has engaged in or has attempted to engage in any of the following: (a) acting in violation of these Rewards Terms and Conditions; or (b) damaging, tampering with or corrupting the operation of the Program or Site; or (c) acting with intent to annoy, harass or abuse any other person; or (d) any inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent, or unusual behavior or activity; or (e) activity deemed in the sole discretion of Eagle Leather to be generally inconsistent with the intended operation of the Program. Any decision Eagle Leather makes relating to termination or suspension of any Member’s participation in the Program shall be final and binding in all respects. Eagle Leather shall be the sole determiner in cases of suspected abuse, fraud, or breach of these Rewards Terms and Conditions or intent of these Rewards Terms and Conditions.

Release
By participating in the Program, Members release Eagle Leather, its parent company, subsidiaries, affiliates, suppliers, advertising and promotions agencies and their respective directors, officers, employees, and agents (collectively, “Released Parties”) from any and all liability for any loss, harm, damages, cost or expense, including, without limitation, property damages, personal injury and/or death, arising out of or in any way connected to the Program and/or the use of any Rewards.

Indemnification
Members agree to indemnify, defend and hold Eagle Leather and its representatives and agents harmless from and against any and all third party claims, demands, liabilities, costs or expenses, including attorney’s fees and costs, arising from, or related to any breach by Member of any of these Rewards Terms and Conditions or any violation by Member of applicable law.

Governing Law
The laws of Victoria, Australia shall govern these Rewards Terms and Conditions. Member hereby expressly consents to exclusive jurisdiction and venue in the courts located in Melbourne, Australia for all matters arising in connection with these Rewards Terms and Conditions or Member’s participation in the Program.

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